International travel

No, you are not required to wear a face mask in the airport terminal, but you may choose to do so.

Face masks are no longer mandatory on board domestic flights in New Zealand. However some international carriers still require masks to be worn. Please check with your airline before travelling.

Please check with the airline you’ve booked to fly with.

eGates will operate on all international departures.

For the latest international travel status updates and criteria, please visit the COVID-19 - Health Information and Services website.

For a smooth check-in process, please ensure you meet the latest travel requirements before you arrive at the airport. You’ll need to bring the required documentation with you.

Here are some quick links to help you prepare:

• Air New Zealand
• Jetstar
• Qantas
• Fiji Airways
• Singapore Airlines
• Emirates

For more specific information about international travel requirements, please contact your airline directly.

For international entry requirements into Australia, please see the latest advice here. Here are the latest entry requirements for Queensland, New South Wales and Victoria. For other Australian states or territories, visit the relevant state Government website for further information.

For information about travel requirements to other international destinations, please visit the COVID-19 - Health Information and Services website.

The terminal opens at 3am each day.

Duty free shopping will be available for you to enjoy in International Departures. You’ll also find a variety of shops in the terminal before international screening, view their opening hours here.

Fuel up before your flight or enjoy coffee at our range of eateries in the terminal, view their opening hours here.

Before you arrive in New Zealand you can complete the New Zealand Traveller Declaration online or on the NZTD app. It is free and everyone travelling into New Zealand needs to complete a declaration. The earliest you can submit your declaration is 24 hours before departing for New Zealand.

If you are unable to access the digital declaration you will be given an NZTD paper declaration form to complete during your flight or in the International Arrivals area.

Your declaration will be checked when you arrive and any goods you’ve declared will be inspected by a Ministry for Primary Industries Officer after you’ve cleared Passport Control and collected your bags. Your bags may be sniffed by detector dogs, X-rayed or searched.

Every passenger carrying NZ$10,000 or more in cash and/or foreign currency equivalent must notify a Customs officer.

Find out more about completing your New Zealand Traveller Declaration.

For the latest international travel status updates and criteria, please visit the COVID-19 - Health Information and Services website.

You can also visit the website of the airport you’re departing from to find out what to expect.

No, you are not required to wear a face mask in the airport terminal, but you may choose to do so.

Aelia Duty Free, including click and collect, will be open for all arriving international flights. You will then be directed to Customs, bag claim and Biosecurity. The border process operates in line with Government requirements. For further information, please visit our When you arrive page.

Border Security manual checks are currently in place to review passenger documentation. eGates are operating for accepted countries.

New Zealand’s biosecurity checks at the border will include all your baggage being X-rayed. You’ll need to declare or dispose of any goods that could carry pests or diseases. If in doubt, please declare it! For the most up-to-date information, please visit the Biosecurity New Zealand website.

Biosecurity detection dogs also operate in our International Arrivals area.

Aelia Duty Free, including click and collect, is open for all arriving international flights.

Call 111 when you need an emergency response from Police, Fire or Ambulance. This is a free call if you are in New Zealand.

If you feel unwell, you can call Healthline for free on 0800 611 116 for advice 24 hours a day, 7 days a week.

Or check the New Zealand Police website for more information on ways to stay safe.